Who You Are
You’re empathetic. You’re able to quickly connect with people and understand their feelings, which allows you to successfully help them with any challenges.
You love solving challenges for people. Customer success is all about identifying ways to help your clients reach their goals. You love helping people find solutions to their problems.
You are a skilled written and verbal communicator. You’re able to put yourself in someone else’s shoes to effectively communicate your points in the way they need to hear them.
You’re ambitious and proactive. You don’t stop trying when you reach a hurdle. Instead, you leap right over the hurdle and keep moving toward your goal. You proactively find solutions and ways to succeed.
You’re a problem solver. You enjoy getting to the root of an issue and figuring out the best solution to resolve it.
You always learn from your mistakes and failures. You’re not one to focus on what went wrong but rather you focus on what you can do better the next time around so the same thing doesn’t happen again.
You love doing things efficiently. You believe in leveraging technology to solve problems and create systems/processes that let you scale your impact to be larger than yourself.
You’re eager to learn. Customer success is an ever-evolving world, as is real estate. You enjoy playing with new software, testing new concepts, and exploring areas you might not have experience with yet.