We believe every family should feel confident when buying and selling a home

Our Mission

At KCM, our mission is to change the way real estate advisors educate and serve their clients.

We understand that this is impossible without your support, so we’re counting on you! We hope you’ll join the thousands of real estate professionals across the country who utilize the information and knowledge available through KCM to help grow their businesses and consistently raise the bar of what it means to be a true real estate professional.

Our Core Values

Lead. Own. Exceed.

We set the example. We hold ourselves accountable and accept responsibility. We are personally motivated and driven. We realize there is a difference between finishing it and crushing it. We crush it.

Play Chess, Not Checkers.

We begin with the end in mind. We learn from the past and plan for the future. We understand that our actions impact other pieces and need to be aligned with the team.

Trust. Patience. Flexibiliity.

We are team players. We understand you can’t do it alone. We always come from a place of good intentions and trust others do as well. We know even the best plan may change, and we recognize the importance of adapting. We embrace change.

We don’t take ourselves seriously, but we take what we do VERY seriously.

We can laugh at ourselves while also getting the job done. We enjoy the work we do and the people we work with. We are committed to hitting our goals and delivering results.

We are committed to education and development...of our Crew and our Members.

We believe in growth. We constantly improve ourselves and the things we do. We see every situation as an opportunity to learn something new. We help others around us do the same.

Practice real, open communication.

We understand the team is bigger than any one of us. We recognize the importance of voicing our thoughts, even when it’s uncomfortable. We have an open channel of communication, but we understand real communication requires proper consideration and timing.

Our Crew

Bill Harney
CEO

David Childers
President

Ken LaTessa
Vice President of Product

Kate Rezabek
Vice President of Research and Content Strategy

Shannon Flynn
Vice President of People & Culture

Bill Sullivan
Vice President of Member Success

Jack Goodall
Director of Growth Marketing

Mike White
Director of Finance & Accounting

Charlotte Parrish
Strategic Advisor

Beth Frank
Strategic Culture Advisor

Nikki Arpino
Senior Manager, Content Strategy

Molly Bish
Senior Member Support Specialist

Jonah Butler
Full Stack Web Developer

Erin Cartwright
Customer Success Program Manager

Jessica Carver
Learning & Development Specialist

Ryan Chisholm
Data Services Manager

Kaylie Connors
Employee Experience Generalist

Jaymie Davis
Junior Full Stack Developer

Whitney Diaz
Customer Success Operations Specialist

Sara Elkas
Director of Learning & Development

Shannah Ferrante
Senior Manager, Talent & Employee Experience

Madison Fox
Senior Graphic Designer

Jeremy Fultz
Systems Administrator

Jeymy Idrovo-Gonzalez
Research Specialist

Caety James
Senior Content Operations Specialist

Alixander Laffredo-Dietrich
Product Manager

Anna Lilly
Senior Executive Assistant

Jenna Lynn
Senior Member Support, Operations Specialist

Jessie McGraw
Talent Acquisition Specialist

Danny McPeak
Senior Full Stack Web Developer

Lauren McSpadden
Senior Manager, Member Support

Jackie Mumper
Senior Brand Marketing Manager

Amanda Murphy
Marketing Communications Specialist

Seth Newbill
Full Stack Web Developer

Jake Newsom
Engineering Manager

Amanda Owens
Office Administrator

Nick Pfab
Associate Product Manager

Jason Ribeiro
Implementation Expert

Keonna Ross
Member Support Specialist

Alex Rowsey
Content Strategy Manager

Joanne Rubasch
Director of Customer Relations

Anneli Sardinia
Member Acquisition Specialist

Jordan Staib
Talent Acquisition Specialist

Malaika Thrower
Member Support Specialist

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